Because your pet deserves the best
Loved by Customers
Frequently Asked Questions
We've answered some of the most common questions pet owners have right here! For even more helpful info, check out our comprehensive FAQ page which dives deeper into these topics and many others. FAQs
What kind of pet products do you sell?
At Dr. Paw, we're constantly expanding our selection of pet products to be your one-stop shop for furry friend essentials! Right now, we offer a great selection of products in categories like food, treats, toys, and accessories. We're always adding more, so stay tuned! ( Explore our products )
How do I choose the right product for my pet?
Choosing the perfect product depends on your pet's age, breed, and specific needs. Browse by pet category (dog, cat, etc.) on our website, or use the filters to narrow down your search based on features like size, dietary restrictions, or activity level. If you're unsure about anything, Dr. Paw's friendly customer service team (Contact Us) is always happy to help!
What is your return policy?
Dr. Paw understands that sometimes finding the perfect fit for your pet takes a try or two. That's why we offer a hassle-free return policy! You have 30 days from purchase to return any unopened or unused item in its original packaging for a full refund (minus shipping costs). See our full return policy for more details (Returns)
How long does it take to receive my order?
Delivery times vary depending on your location and chosen shipping method. You can see estimated shipping times during checkout. We offer standard and expedited shipping options to fit your needs.
Do you offer any guarantees on your products?
Many Dr. Paw products come with manufacturer warranties. Specific warranty information can usually be found on the product page or packaging. If you have any questions about a product warranty, don't hesitate to contact us.